To whom it may concern :- customer review for Capitol Car Centre of Preston.
17/02/2016 – I was looking for a Mercedes 200 Kompressor Coupe with good statistics, added extras, service history, excellent condition at a good price.
I perused the Sunday Times vehicle website and found the model of interest.
I contacted Capital cars, and spoke with their representative, Tom, expressing very clearly, my specific needs.
Tom was concise and crystal clear and explained that the car in mention was in excellent condition throughout and would be fully checked over and receives a full Mot and service if required. He also provided new tyres as a gesture of good will rather than necessity.
The dialogue was professional, extremely helpful, and supportive throughout. After the conversation I was inspired, as Tom explained that the heart and soul of the business was driven by making the right decisions to generate sales and develop the good will of Capitol cars.
I think it is fair to say that this companies name should precede itself. I received a first class, service, from start to finish, highly important to enable an informed decision from a distance. I traveled from Newcastle Upon Tyne, to Preston with confidence that I would be driving the car back.
The car I bought is exceptional, and I am delighted with it. With that experience, I would be happy to take delivery and save myself the journey if there was to be a further purchase.
Very friendly and helpful guys. Lots of very well presented cars in their showroom, but I was only really interested in one fantastic motor. They made the whole purchasing experience a simple pleasure, and I'm very happy with the car.
Brought an Audi TT of these guys. The customer service is second to none they were very knowledgeable about the car. Enjoyed the fact they leave you to browse the cars without constantly talking to you. Would recommend to anyone buy a luxury used car.
Dear Tom and all at Capitol Car Centre; just a quick line to say a heartfelt THANK YOU regarding our recent car purchase.
It's genuinely rare to find a trader who holds on to old fashioned values such as customer satisfaction and honouring your word. We're delighted with the car and equally the way in which it was sold and the after sale service you provided.
I would purchase from you again without hesitation and would recommend you to anyone looking for a change of car. In fact, that's why we travelled the 260 miles each way to collect the car and would gladly do next time too!
Hope to see you again with the next car change.
I would like to thank you for forwarding the missing key and servicing records for the BMW I recently bought from yourselves.
I was highly delighted with your purchasing arrangements – firstly with being met at the train station by Mark and now with your after sale follow up.
Ps -The car is brilliant.
"Buying a car overseas is always a bit challenging, but this time everything went according to plan. Very helpful staff, especially thanks to Tom and the Director. Satisfied with the vehicle so far, good price/value ratio!"
All the best for you,
Thank you Tom for arranging the finance, so I could buy the Mercedes, really easy and straight forward, arranged over the phone and took 15 mins to sort on the day.
I live in London and took what i thought to be a brave decision of leaving a deposit over the phone and travelling up a few days later. My mind was put at ease as soon as I saw the lovely showroom with well presented cars.
I would recommend to anybody to buy from Capitol Car Centre, thanks guys!
Thank you very much for the service i received when I bought my BMW, professional from start to finish.
I just want to say a massive thank you for the hastle free and no pressure sale, helping me buy my Audi TT. Thank you.